My overall experience at Steel and Ink has been exemplary. I have gotten five tattoos so far and have been very pleased with the professionalism and quality of all my tattoos. The staff have been great to work with and I have to give a shout out to my artist, Brandie Medina, for her care when doing the tattoos and for her creative work with making/designing all of my tattoos exactly how I wanted. Brandie has such a caring personality, is upbeat and makes you feel as you are a part of the family. Everyone else in the shop is the same way. You always feel welcome when you are there. This speaks volumes when I say that I already have 2 more planned and am always excited to get them. I have to add that my family also goes to Steel and Ink. We would not even think of going anywhere else. Everyone who sees our tattoos always comments on how great they look and I know that Steel and Ink have ended up with friends of ours going there also with the same satisfaction. All the artists at Steel and Ink are great.